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Hotel Operations Coordinator
2 months ago
We are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at MOTEL 6. As a key member of our operations team, you will be responsible for ensuring seamless guest experiences and efficient hotel operations.
Key Responsibilities- Guest Services: Assist guests with special needs, providing exceptional customer service and ensuring their stay is comfortable and enjoyable.
- Team Management: Coordinate, assign, and review work for our front desk and reservations teams, ensuring tasks are completed efficiently and effectively.
- Staff Development: Hire, train, and develop staff in job duties, safety procedures, and company policies, promoting a positive and productive work environment.
- Operations: Maintain the operation of computer systems, equipment, and machinery, arranging repair work as needed to ensure business continuity and customer service delivery.
- Supply Chain Management: Requisition materials and supplies, ensuring our hotel is well-stocked and ready to meet the needs of our guests.
- Education: Secondary (high) school graduation certificate
- Experience: 7 months to less than 1 year
- Work Setting: Hotel, motel, resort
- Work Conditions and Physical Capabilities: Attention to detail, ability to work in a fast-paced environment, and excellent communication skills.
- Personal Suitability: Client focus, dependability, efficient interpersonal skills, excellent oral communication, flexibility, judgement, organized, and a team player.
