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Customer Service Representative

2 months ago

Two Hills, Canada LELIQUIM SERVICE INC Full time
About the Role

We are seeking a highly skilled and experienced Customer Service Representative to join our team at LELIQUIM SERVICE INC. As an Information and Support Specialist, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Customer Service: Act as the primary point of contact for clients, responding to inquiries and resolving issues in a timely and professional manner.
  • Information Provision: Provide accurate and up-to-date information to clients on our services and products.
  • Task Management: Manage and prioritize tasks to ensure efficient and effective service delivery.
  • Communication: Develop and maintain strong relationships with clients through effective communication and issue resolution.
  • Database Management: Maintain and manage our digital database to ensure accurate and up-to-date information.
Requirements
  • Education: Bachelor's degree in a relevant field.
  • Experience: 1 year to less than 2 years of experience in a customer service or support role.
  • Language: Fluency in English.
  • Work Hours: 35 hours per week.