Customer Service Representative

2 weeks ago

Two Hills, Canada LELIQUIM SERVICE INC Full time

We are seeking a skilled Customer Service Representative to join our team at LELIQUIM SERVICE INC. As an Information Clerk, you will be the primary point of contact for our clients, providing exceptional service and support.

Key Responsibilities
  • Act as Spokesperson: Represent our organization in a professional and courteous manner.
  • Advise Clients: Provide guidance on advertising and sales promotion strategies.
  • Answer Inquiries: Respond to written and oral questions from clients.
  • Address Complaints: Resolve customer concerns in a timely and effective manner.
  • Provide Information: Answer client inquiries and provide information on our services.
  • Arrange Refunds: Process refunds and credits as needed.
  • Explain Services: Clearly explain the type and cost of services offered.
  • Issue Receipts: Provide receipts and other forms to clients.
  • Order Supplies: Manage office supplies and inventory.
  • Perform General Office Duties: Assist with various office tasks.
  • Receive Payments: Handle client payments.
  • Maintain Database: Ensure the accuracy and integrity of our digital database.
  • Consult with Clients: Provide ongoing support to clients after sales.

Work Details

  • Work Language: English
  • Hours: 35 hours per week
  • Work Term: Permanent

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