Retail Operations Coordinator

2 weeks ago

Port Coquitlam, British Columbia, Canada ABK BEST MEATS LTD Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at ABK Best Meats Ltd. As a key member of our retail operations team, you will be responsible for overseeing the day-to-day activities of our retail store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Hiring and Training: Recruit, train, and develop a team of retail staff to provide exceptional customer service and meet sales targets.
  • Inventory Management: Organize and maintain inventory levels, ensuring accurate stock counts and minimizing stockouts or overstocking.
  • Customer Service: Provide excellent customer service, responding to customer inquiries, and resolving any issues in a timely and professional manner.
  • Store Operations: Oversee store operations, including opening and closing procedures, cash handling, and maintaining a clean and safe store environment.
  • Performance Management: Conduct regular performance reviews, providing feedback and coaching to staff to improve performance and achieve sales targets.
  • Reporting and Analysis: Prepare and analyze sales reports, identifying trends and areas for improvement to inform business decisions.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years of retail management experience
  • Language: English
  • Work Hours: 40 hours per week
Work Environment

Our retail store is a fast-paced environment with a combination of sitting, standing, and walking. You will work under pressure to meet sales targets and provide excellent customer service.

Personal Qualities
  • Client Focus: Excellent customer service skills, with a focus on building strong relationships with customers.
  • Communication: Excellent oral and written communication skills, with the ability to communicate effectively with staff, customers, and management.
  • Flexibility: Ability to work flexible hours, including evenings and weekends, as required.
  • Organized: Highly organized and able to prioritize tasks to meet deadlines.
  • Reliability: Reliable and able to maintain confidentiality when handling sensitive information.
  • Team Player: Ability to work collaboratively as part of a team, supporting colleagues and contributing to a positive work environment.

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