Retail Operations Supervisor
4 weeks ago
The Retail Operations Supervisor plays a crucial role in overseeing daily store activities and ensuring a high standard of customer service. This position requires strong leadership skills and the ability to manage a diverse team effectively.
Key Responsibilities- Staff Management: Supervise and coordinate the activities of team members, including apprentices and volunteers.
- Training and Development: Hire, train, and facilitate ongoing training for staff to enhance their skills and performance.
- Financial Transactions: Authorize payments and manage cash flow efficiently.
- Inventory Control: Organize and maintain stock levels, including ordering and returning merchandise as necessary.
- Sales Reporting: Prepare comprehensive reports on sales performance and personnel matters.
- Issue Resolution: Address customer inquiries, complaints, and supply shortages promptly.
- Work Scheduling: Establish and manage work schedules to ensure adequate staffing.
- Education: Secondary school graduation certificate or equivalent experience.
- Experience: A minimum of 1 year to less than 2 years in a supervisory role within a retail environment.
- Detail-oriented and accurate
- Flexible and adaptable
- Highly organized
- Reliable and dependable
- Strong team player
This position also involves supporting newcomers and refugees through mentorship programs and facilitating foreign credential recognition. Additionally, the company is committed to providing tailored on-the-job training for youth and fostering relationships with Indigenous communities.
Employment Details- Job Type: Permanent
- Work Language: English
- Work Hours: 40 hours per week
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