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Interim Store Manager

2 months ago


Langford, British Columbia, Canada Sephora Full time

About the Role:

Sephora Canada is seeking a highly skilled and experienced Store Director to lead the overall operations of a specific store location. As a Store Director, you will be responsible for managing the client experience, people development, sales, productivity, merchandising, operational efficiencies, and human resource functions for the store.

Key Responsibilities:

  • Drive Sales and Profitability: Maximize store sales and profitability by accurately forecasting sales, ensuring that staffing plans are in alignment with business trends, and adjusting payroll accordingly.
  • Lead the Team: Maintain a strong, positive culture based on Sephora's Values within the store through regular and consistent coaching and career conversations, education and training, along with feedback and performance management.
  • Client Experience: Oversee strategy to provide clients with meaningful in-store experiences and establish Sephora as the teaching destination in beauty through activities including Beauty Studio services, classes, and in-store events.
  • Business Development: Develop budget strategies to drive business growth and expansion, and identify opportunities to increase sales and profitability.

Requirements:

  • Leadership Experience: Three to five years' experience in a leadership role at an equivalent sales volume store or internal experience.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to influence business partners at all levels in a clear and concise manner.
  • Team Development: Proven ability to create teams by attracting and identifying talented store leaders who can train and develop Beauty Advisors to drive sales and deliver outstanding client service.
  • Business Acumen: Proven ability to be a leader on the sales floor, developing, coaching, and training team members while leading them to success through company initiatives.

About Sephora Canada:

Sephora Canada is a leading beauty retailer that is passionate about finding and sharing beauty in the world. We are committed to providing an outstanding customer experience and are dedicated to building a diverse and inclusive team of talented individuals who share our values.