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Store Operations Director

1 month ago

Langford, British Columbia, Canada LHH Knightsbridge Full time

Job Title: General Manager

Company: LHH Knightsbridge

About Us: LHH Knightsbridge is a leading provider of building products to contractor and DIY customers in Vancouver Island's dynamic communities.

Job Summary: We are seeking a Store Operations Director to lead the launch of a new Timber Mart bannered store in Langford, BC. The ideal candidate will have prior experience in the lumber and building materials industry, with excellent leadership skills and a proven track record of driving business growth.

Key Responsibilities:

  • Oversee all aspects of store operations, including sales and marketing, customer service, operations, and inventory management.
  • Implement and oversee operational policies, procedures, and safety protocols to maintain compliance with regulatory standards and ensure a safe working environment for employees and customers.
  • Develop and implement sales strategies to achieve revenue targets and to develop market share within the Langford store customer base.
  • Develop and maintain strong relationships with clients and stakeholders to understand their needs and provide tailored solutions.
  • Lead and inspire a team of 25-40 staff members, fostering a positive and respectful work environment and ensuring high levels of productivity and customer satisfaction.
  • Collaborate with other CBS store managers to share best practices and improve overall performance.

Requirements:

  • Prior experience in the lumber and building materials industry.
  • Five years of relevant experience in a people management or branch management capacity in a B2B environment.
  • Proven experience managing people in the lumber supply industry with proven business results.