Field Support Manager

1 month ago


Brampton, Ontario, Canada Rogers Communications Full time

Join Our Innovative Technology Team at Rogers Communications

Our mission is to connect Canadians to what matters most, providing support to millions each month through advanced technology solutions.

We spearhead significant initiatives that shape the technological landscape across Canada, ensuring seamless connectivity nationwide.

We are seeking a Senior Manager of Cloud Operations to enhance our dynamic team.

In this pivotal role, you will oversee a team responsible for designing and implementing automation solutions tailored for our public cloud infrastructures.

Your collaboration with cross-functional teams will be essential in driving cloud automation strategies and improving operational effectiveness.

Key Responsibilities:

  • Formulating and executing a robust cloud automation strategy that aligns with organizational goals.
  • Creating and deploying automation frameworks and tools for cloud provisioning, configuration management, and deployment processes.
  • Working alongside various teams to integrate automation solutions into continuous integration and continuous deployment (CI/CD) pipelines.
  • Promoting the adoption of best practices in cloud automation and DevOps methodologies.
  • Overseeing vendor relationships and assessing automation tools and services.

Qualifications:

A Bachelor's degree in Computer Science, Engineering, or a related discipline; with over 8 years of experience in cloud engineering, particularly in automation and infrastructure management.

  • Proficient in automation tools such as Terraform, Ansible, Chef, or Puppet.
  • Skilled in scripting languages including Python, PowerShell, or Bash.
  • Comprehensive understanding of CI/CD pipelines.

We are committed to fostering diversity and inclusion, creating an environment where everyone feels valued and included.

Join us in empowering our workforce to bring their authentic selves to the workplace.



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