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Senior Technical Administrator

2 months ago

Saskatoon, Saskatchewan, Canada Equitable Group Full time
{"title": "Senior Administrator, Deposit Operations", "description": "Job Summary

We are seeking a highly skilled and experienced Senior Administrator to join our Deposit Operations team. As a key member of our team, you will provide support to the Manager, Deposit Operations and assist with the day-to-day management of the administrative team.

Key Responsibilities
  • Provide support, guidance, and mentorship to the administrators and help execute the business unit priorities.
  • Assist with the continued education and training of existing staff, raise and document issues as they come up.
  • Participate with quality assurance review of the staff members work during high volume times.
  • Assist the Manager/Associate Manager to ensure all time sensitive processes are completed as scheduled.
Customer Service and Quality Assurance
  • Play a key role in handling, responding to or reporting any complaints received.
  • Ongoing review of existing processes and controls to identify areas of improvement and recommend solutions to Manager.
  • Answer a diverse range of incoming inquiries and provide one on one guidance pertaining to financial and trust products.
Reporting and Reconciliation
  • Assist with the preparation of the yearend tax filings and submission to CRA.
  • Assist with or share responsibility for the daily reconciliation of the various recs or suspense accounts.
  • Ensure all work processed complies with established policy and procedures.
Technical
  • Participate and support testing for internal banking system upgrades/releases.
  • Sound knowledge of regulations affecting the business and proficiency with MS Office.

We offer a fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience. The incumbent will be working hybrid and in office time will be spent working from Equitable Bank's additional office space located at 351 King Street East, Toronto, ON.

", "company": "Equitable Group", "location": "Toronto, ON", "job_type": "Full-time", "industry": "Financial Services"}