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Financial Aid System Administrator
2 months ago
McMaster University is seeking a highly skilled Financial Aid System Administrator to join our team. As a key member of our Office of the Registrar, you will play a critical role in the administration of our financial aid systems, ensuring the smooth operation of our aid programs and applications.
Key Responsibilities:- Configure and maintain our financial aid systems, including the Mosaic student online aid application and administrative components.
- Develop and maintain technical and user documentation for system components, reports, and batch processes.
- Develop operational plans and schedules to ensure the efficient processing of aid applications and disbursements.
- Provide technical advice and guidance to aid administrators and students, and train and support them on system functionality and business processes.
- Liaise with UTS on systems-related issues and create and maintain procedural and technical documentation for reporting, tracking, and troubleshooting financial aid system problems.
- Evaluate data query requests from aid administrators, assess feasibility, and plan and write complex queries from multiple tables.
- Manage security permission lists and role authorization processes, and track suggestions for system improvements from all users.
- Develop and implement best practices to support aid administrators and seek ways to improve system functionality, performance, and efficiency.
- Bachelor's degree in a relevant field.
- 3 years of relevant experience.
- Communication (writing, presentation skills, emotional intelligence).
- Teamwork & collaboration (multiple teams/audiences, project management, leadership).
- Analytical skills (problem-solving, attention to detail).
- Technical skills (user tables, cost codes, Excel, queries).
McMaster University is an equal opportunities employer and welcomes applications from diverse candidates. If you are a Unifor Unit 1 bargaining unit member, this Limited Term Assignment may be defined as a Career Growth Opportunity in accordance with Article 19 of the Unifor Local 5555 Unit 1 Collective Agreement.
