Leasing Specialist

4 weeks ago

Ottawa, Ontario, Canada CAPREIT Full time

Are you a customer-focused professional looking for a new challenge?

We are seeking a Leasing Specialist to join our team at CAPREIT, a growth-oriented company that owns and operates high-quality rental communities across Canada.

As a Leasing Specialist, you will be the frontline liaison between our residents and our team, building strong relationships and delivering excellence in customer service.

Key responsibilities include:

  • Resident Ambassador: Addressing concerns and maintaining resident satisfaction
  • Leasing Champion: Owning the leasing process from initial inquiry to onboarding of new residents
  • Operations Guru: Collecting payments, inspecting properties, and facilitating resident moves and maintenance requests

To succeed in this role, you will need:

  • 1-2 years' experience in customer service, sales, office administration, or a related field
  • High school diploma or equivalent
  • Proficient with MS Office and SAP knowledge is an asset
  • Well-developed English oral and written communication skills
  • Ability to work evenings and weekends when needed
  • Proven ability to address concerns and achieve performance targets
  • Strong problem-solving skills and effective negotiation skills
  • Highly organized and detailed-oriented with the ability to work in a fast-paced environment

Valid driver's license, clean driver abstract, and reliable means of transportation may be required for some locations.

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