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Technical Sales Representative

2 months ago

Nisku, Alberta, Canada MRC Global Full time
Job Summary

MRC Global is seeking a highly skilled Technical Inside Sales Rep to join our team. As a key member of our sales team, you will be responsible for providing technical assistance and support to customers, understanding their business needs, and recommending specific products and solutions.

Key Responsibilities
  • Provide technical assistance and support to customers regarding product specifications and troubleshoot applications as needed;
  • Understand customer requirements and expectations to recommend specific products and solutions;
  • Enter and maintain purchase orders, customer orders, and procurement match and trade discounts as needed;
  • Maintain various records and files, including rebate files, stock transactions, price catalogs, customer lists, product catalogs, and discounts;
  • Obtain price quotes from vendors and Supply Management Groups for resale to customers and provide price quotes for customers;
  • Establish rapport and provide prompt responses to internal and external customer, vendor, and branch inquiries about material and the sales function;
  • Maintain and approve quality standards;
  • Set up correct descriptions of all inventory items and add new inventory to the system as needed;
  • Learn new procedures and product information as required;
  • Perform other duties or projects as assigned;
  • Take reasonable care for the safety and health of yourself and others and report workplace hazards, injuries, or illness immediately.
Requirements
  • Undergraduate degree in a related field or equivalent combination of education and work experience that provides the knowledge and abilities necessary to perform the work;
  • Strong knowledge of PVF products, reasoning, analytical, math, and reading skills;
  • Any combination of two or more years in customer service, inside sales, and/or warehouse services in a position with increasing responsibility, to include demonstrated sales experience;
  • Demonstrated competence in the use of computers and software applications;
  • Demonstrated ability to communicate and promote ideas and transfer detailed knowledge to others;
  • Willingness and ability to travel within and outside the region regularly;
  • Valid Driver's License with the ability to meet the MRC Global vehicle policy.
Additional Qualifications
  • Ability to provide documentation verifying legal work status;
  • Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and respond to inquiries;
  • Ability to understand and comply with MRC Global guidelines and expectations, including Code of Conduct and Conflict of Interest guidelines.
Working Conditions

For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. Reasonable accommodation may be made to enable individuals to perform essential functions.

MRC Global is an equal opportunity employer and prohibits discrimination on the basis of race, color, religion, sex, national origin, sexual orientation, age, disability, or veteran status.