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Technical Sales Specialist
2 months ago
MRC Global is a leading provider of products and services to the oil and gas industry.
Job Summary:
We are seeking a highly skilled Technical Inside Sales Representative to join our team. As a Technical Inside Sales Representative, you will be responsible for providing technical assistance and support to customers, working closely with Supply Management groups to ensure customer specifications are met, and assisting with operational and administrative duties.
Key Responsibilities:
- Provide technical assistance and support to customers regarding product specifications and troubleshoot applications as needed;
- Sizing pneumatic and electric actuators for use on valves;
- Understanding customer business and determining customer requirements and expectations to recommend specific products and solutions;
- Entering and maintaining purchase orders, customer orders, procurement matches, and trade discounts as needed;
- Maintaining various records and files, including rebate files, stock transactions, price catalogs, customer lists, product catalogs, and discounts;
- Maintaining knowledge of current product pricing;
- Obtaining price quotes from vendors and Supply Management Groups for resale to customers and providing price quotes for customers;
- Establishing rapport and providing prompt responses to internal and external customer, vendor, and branch inquiries about material and the sales function;
- Maintaining and approving quality standards;
- Setting up correct descriptions of all inventory items and adding new inventory to the system as needed;
- Learning new procedures and product information as required;
- Available to work scheduled and unscheduled overtime as requested;
- Performing other duties or projects as assigned;
- Taking reasonable care for the safety and health of yourself and others and reporting workplace hazards, injuries, or illnesses immediately.
Qualifications:
- Undergraduate degree in a related field or equivalent combination of education and work experience that provides the knowledge and abilities necessary to perform the work;
- Strong knowledge of PVF products, reasoning, analytical, math, and reading skills;
- Any combination of two or more years in customer service, inside sales, and/or warehouse services in a position with increasing responsibility, to include demonstrated sales experience;
- Demonstrated competence in the use of computers and software applications;
- Demonstrated ability to communicate and promote ideas and transfer detailed knowledge to others;
- Willingness and ability to travel within and outside the region regularly;
- Valid Driver's License with the ability to meet the MRC Global vehicle policy.
Additional Qualifications:
- Ability to provide documentation verifying legal work status;
- Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and to respond to inquiries;
- Ability to understand and comply with MRC guidelines and expectations, to include Code of Conduct and Conflict of Interest guidelines.
Working Conditions:
For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. Reasonable accommodation may be made to enable individuals to perform essential functions.
MRC Global is an equal opportunity employer and prohibits discrimination on the basis of race, color, religion, sex, sexual orientation, age, national origin, disability, or veteran status.
