Retail Store Manager

1 week ago


Vancouver, British Columbia, Canada Korna Natural Pet Supplies Ltd. Full time
About the Role

We are seeking an experienced Assistant Manager to join our team at Korna Natural Pet Supplies Ltd. in a retail business setting. As an Assistant Manager, you will be responsible for managing daily operations, supervising staff, and ensuring excellent customer service.

Key Responsibilities
  • Operational Management: Direct and control daily operations, manage staff, and assign duties to ensure efficient store performance.
  • Customer Service: Provide exceptional customer service, resolve customer complaints, and ensure a positive shopping experience.
  • Staff Supervision: Supervise a team of 16-20 staff members, providing guidance and support to ensure they meet their responsibilities.
  • Financial Management: Plan budgets, monitor revenues and expenses, and make informed decisions to drive business growth.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a retail or customer-facing role.
  • Work Environment: Willing to travel and work in a fast-paced environment.
  • Physical Demands: Ability to stand for extended periods, handle heavy loads, and work under pressure.
  • Personal Qualities: Excellent oral communication, efficient interpersonal skills, flexibility, and reliability.
What We Offer
  • Health Benefits: Dental plan and healthcare plan.
  • Work Environment: Permanent position with 30 to 40 hours per week.
  • Language: English.


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