Receptionist Position Available

4 weeks ago


Winnipeg, Manitoba, Canada Amritsari Kulcha Point Inc Full time
Position Overview

We are seeking a dedicated individual to join our hospitality team as a Front Desk Agent. This role is essential in providing excellent service to our guests and ensuring a smooth check-in and check-out process.

Key Responsibilities
  • Guest Registration: Welcome guests upon arrival and efficiently assign rooms.
  • Issue Resolution: Address and resolve any complaints or concerns from guests.
  • Reservation Management: Handle group arrivals and departures, as well as manage room bookings.
  • Information Provider: Offer detailed information regarding hotel amenities and local attractions.
  • Check-Out Procedures: Process guest departures, calculate final charges, and handle payments.
  • Inventory Maintenance: Keep accurate records of room availability and reservations.
  • Safety Protocols: Adhere to emergency and safety procedures at all times.
  • Administrative Tasks: Perform clerical duties such as faxing, filing, and photocopying.
  • Communication: Answer phone calls and relay messages promptly.
  • Assistance: Provide support to guests with special needs.
  • Wake-Up Calls: Contact guests to fulfill wake-up call requests.
  • Housekeeping Support: Assist with light cleaning and housekeeping tasks.
  • Customer Service: Deliver exceptional service to enhance guest satisfaction.
Work Environment
  • Employment Type: Permanent
  • Language Requirement: English
  • Work Hours: 35 hours per week


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