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Shoe Co. Supervisor

1 month ago

Edmonton, Alberta, Canada Designer Brands Full time
Job Title: Shoe Co. Supervisor

About the Role:

We are seeking a highly motivated and customer-focused Shoe Co. Supervisor to join our team at Designer Brands. As a key member of our store leadership team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and leading a high-performing team.

Key Responsibilities:

  • Lead by example, demonstrating a passion for customer service and a commitment to excellence in all aspects of store operations.
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase employee engagement.
  • Coach and develop team members to achieve their full potential, providing regular feedback and coaching to ensure they have the skills and knowledge needed to succeed.
  • Maintain a deep understanding of our products, services, and customer needs, using this knowledge to inform business decisions and drive results.
  • Collaborate with the Store Manager to achieve business objectives, including sales targets, customer satisfaction, and employee engagement.
  • Ensure a safe and inclusive work environment, promoting a culture of respect, empathy, and open communication.

Requirements:

  • 2+ years of retail leadership experience, with a proven track record of success in driving sales growth, improving customer satisfaction, and developing high-performing teams.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and stakeholders.
  • Strong business acumen, with the ability to analyze data, identify trends, and make informed business decisions.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Flexibility to work a variety of shifts, including evenings, weekends, and holidays.

What We Offer:

  • A competitive salary and bonus structure, with opportunities for career advancement and professional growth.
  • A comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) matching and employee assistance programs.
  • A fun and dynamic work environment, with opportunities to develop new skills and take on new challenges.
  • A 30% discount on regular-priced merchandise, plus access to exclusive employee sales and promotions.