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Dining Establishment Supervisor

2 months ago

Vernon, British Columbia, Canada Mr Mikes Steakhouse Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Mr Mikes Steakhouse. As a key member of our operations team, you will be responsible for ensuring the highest level of customer satisfaction and quality of service.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food, ensuring that all tasks are completed efficiently and effectively.
    • Train staff in job duties, sanitation, and safety procedures, promoting a culture of excellence and compliance.
  • Quality Control and Assurance
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards.
    • Address customer complaints or concerns in a professional and courteous manner.
  • Administrative and Reporting
    • Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for business growth.
    • Prepare and submit reports to management, highlighting key performance indicators and areas for improvement.
  • Work Environment and Physical Demands
    • Work in a fast-paced environment, often under pressure, and maintain a high level of attention to detail.
    • Stand for extended periods, combining sitting, standing, and walking throughout the shift.
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate.
    • 1 year to less than 2 years of experience in a related field.
  • Personal Qualities
    • Excellent oral communication skills, with the ability to effectively communicate with staff, customers, and management.
    • Strong leadership and team player skills, with the ability to motivate and inspire staff.
    • Dependability and a strong work ethic, with a commitment to delivering high-quality results.
Working Conditions

This is a permanent, full-time position, working 30 to 40 hours per week. The work language is English.