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Transportation Operations Coordinator

2 months ago

Langley, British Columbia, Canada KAG Canada Full time
Logistics Operations Coordinator

KAG Canada, comprising various esteemed operating companies, is committed to excellence in the logistics and transportation sector. This position is vital for ensuring the seamless execution of daily operations, aligning with our dedication to fulfilling customer needs.

The selected candidate will work a tailored schedule of 4 days, 10.5 hours each day (Wednesday to Saturday).

Key Responsibilities
  • Assigning drivers, vehicles, and trailers to shipments based on load specifications and qualifications while maximizing fleet efficiency.
  • Monitoring driver hours of service, ensuring compatibility of products with equipment, and arranging for necessary maintenance.
  • Strategically planning routes for drivers, incorporating additional points as needed, and effectively communicating all special load instructions.
  • Contacting off-duty drivers to relay trip details for their upcoming shifts.
  • Maintaining open communication with team members regarding any changes to planned shipments.
  • Coordinating adjustments to scheduled orders and updating the system accordingly.
  • Processing customer orders via phone, email, and fax, entering them into the TMW system, and confirming order details with clients, including estimated times of arrival and monitoring incoming communications.
  • Overseeing tank levels and verifying inventory status.
  • Preparing documentation for border crossings and liaising with brokers and clients.
Qualifications
  • Proven experience in forecasting, resource allocation, and scheduling.
  • Knowledge of road regulations, permits, and familiarity with LSD is advantageous.
  • Proficiency in Windows-based applications is essential; experience with TMW is preferred.
  • Exceptional customer service and communication skills, both verbal and written.
  • Strong organizational and interpersonal abilities, capable of thriving under pressure and meeting deadlines.
  • Ability to maintain composure and a sense of humor in challenging situations, adapting to changes in plans.

All external candidates will undergo a company-sponsored criminal record check.

KAG Canada values diversity and is an equal opportunity employer, welcoming applications from qualified individuals regardless of gender, visible minority status, Indigenous background, or disabilities. We encourage all interested candidates to apply; however, only those selected for an interview will be contacted.