Restaurant Shift Manager

4 weeks ago


Nanaimo, British Columbia, Canada Wendy's Full time
Job Summary

We are seeking a skilled Shift Manager to join our team at Wendy's. As a Shift Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food meets the highest quality standards.

Key Responsibilities
  • Leadership and Supervision: Supervise and coordinate the activities of our food service staff, providing guidance and support to ensure that our customers receive excellent service.
  • Food Preparation and Quality Control: Ensure that our food meets the highest quality standards, overseeing the preparation and presentation of our menu items.
  • Inventory Management: Manage our inventory of ingredients and supplies, ensuring that we have the necessary stock to meet customer demand.
  • Customer Service: Provide exceptional customer service, responding to customer complaints and concerns in a professional and courteous manner.
  • Financial Management: Prepare and manage our restaurant's budget, ensuring that we are operating within our financial targets.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years of experience in a food service or hospitality environment
  • Skills: Strong leadership and communication skills, ability to work in a fast-paced environment, and a passion for delivering exceptional customer service.


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