Customer Service Representative

3 days ago


Newmarket, Ontario, Canada New Zealand Post Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Mail and Customer Service Officer at New Zealand Post.

Key Responsibilities
  • Provide exceptional customer service at our front counters, managing inquiries, requests, and concerns from customers.
  • Champion our products and services, providing suggestions and access to information for customers.
  • Work collaboratively with colleagues to achieve team goals and objectives.
  • Participate in learning and development opportunities to enhance skills and knowledge.
Requirements
  • Availability to work Thursday to Friday 7:00 am to 2:30 pm and Saturday 6:00 am to 12:00 pm.
  • Reliable transportation to travel to various branch locations.
  • Problem-solving skills and ability to think critically.
  • Administration and data entry skills.
  • Confidence in interacting with people from diverse backgrounds.
What We Offer
  • A stable and secure work environment.
  • A values-driven organization that supports and respects its employees.
  • Opportunities for career growth and development.
  • A range of benefits, including access to discounted health insurance plans, special rates on holiday home accommodation, and a wellness portal.


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