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Care Coordinator

2 months ago

Victoria, British Columbia, Canada Lifemark Full time

Job Summary

The Care Coordinator is a vital member of the Lifemark team, responsible for delivering exceptional patient care and administrative support. This role requires a strong focus on customer service, attention to detail, and effective communication.

Key Responsibilities

  • Provide administrative support to the Care Coordinator Manager and Clinic Director, ensuring seamless clinic operations.
  • Coordinate patient intake, data entry, and scheduling of appointments, maintaining accurate and up-to-date patient records.
  • Assist patients with completing paperwork, ensuring accurate and timely information.
  • Collect payment at time of service, ensuring efficient and secure financial transactions.
  • Track coverage for all funding streams, ensuring approval and compliance.
  • Complete data entry and billing, maintaining accurate and up-to-date financial records.
  • Coordinate courier packages and process incoming and outgoing mail, email, and faxes.

Qualifications & Core Competencies

  • High School Diploma, G.E.D. or equivalent.
  • Excellent customer service skills and telephone etiquette.
  • High degree of organizational skills and ability to prioritize and multi-task.
  • Excellent communication (verbal/written) and interpersonal skills.
  • Strong computer and data entry skills.
  • Flexible and adaptable to change.
  • Experience in a Physiotherapy clinic an asset.

Lifemark's Commitment to Accessibility

Lifemark welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.