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Department Head

2 months ago

Hamilton, Ontario, Canada 2530645 Ontario Inc. Full time
Job Summary

We are seeking a highly skilled and experienced Retail Store Manager to join our team at 2530645 Ontario Inc. As a key member of our management team, you will be responsible for overseeing the daily operations of our retail store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Leadership and Management
    • Supervise and coordinate the activities of sales staff, ensuring they are meeting sales targets and providing excellent customer service.
    • Recruit, train, and develop sales staff to ensure they have the necessary skills and knowledge to perform their duties effectively.
  • Store Operations
    • Oversee the day-to-day operations of the store, including inventory management, stock ordering, and cash handling.
    • Ensure the store is well-organized, clean, and visually appealing, creating a positive shopping experience for customers.
  • Customer Service
    • Develop and implement strategies to improve customer satisfaction and loyalty.
    • Respond to customer complaints and concerns in a professional and timely manner.
  • Financial Management
    • Manage the store's budget, ensuring expenses are within approved limits.
    • Monitor sales performance and make adjustments as needed to meet sales targets.
Requirements
  • 3-5 years of experience in a retail management role.
  • Proven track record of success in driving sales growth and improving customer satisfaction.
  • Excellent leadership and communication skills.
  • Ability to work in a fast-paced environment and make sound decisions quickly.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.