Warranty Operations Manager
3 days ago
MHB Group Canada is seeking a skilled Warranty Manager to join our team. As a key member of our operations team, you will be responsible for managing the warranty process for our residential developments.
Key Responsibilities:
- Manage the warranty process for our residential developments, ensuring timely and efficient resolution of deficiencies.
- Collaborate with our construction and customer service teams to ensure seamless communication and resolution of issues.
- Develop and implement processes to improve the customer experience and reduce warranty-related issues.
- Provide exceptional customer service to homeowners, responding to their concerns and resolving issues in a timely and professional manner.
Requirements:
- Strong communication and organizational skills, with the ability to manage multiple priorities and deadlines.
- Experience in warranty management, customer service, or a related field.
- Ability to work independently and as part of a team, with a strong focus on customer satisfaction.
About MHB Group Canada:
MHB Group Canada values inclusion and diversity in the workplace. We are committed to creating a welcoming and inclusive environment for all employees, and we encourage applications from diverse candidates.
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