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Retail Sales Supervisor

3 months ago


Mississauga, Ontario, Canada Sony jewellers Full time
Position Overview

The Sales Supervisor at Sony Jewellers plays a crucial role in overseeing the daily operations of the sales team. This position requires a strong leader who can effectively manage staff and ensure exceptional customer service.

Key Responsibilities
  • Staff Management: Supervise and coordinate the activities of sales personnel, including apprentices and design team members.
  • Task Assignment: Allocate duties to sales staff to optimize performance and efficiency.
  • Training: Conduct professional development sessions to enhance team skills and knowledge.
  • Financial Oversight: Authorize payments and manage cash transactions.
  • Exhibit Management: Oversee the planning and development of displays for various exhibitions and retail environments.
  • Inventory Control: Organize and maintain stock levels, including ordering and returning merchandise as necessary.
  • Reporting: Prepare detailed reports on sales performance, inventory management, and personnel issues.
  • Issue Resolution: Address customer inquiries, complaints, and supply challenges effectively.
  • Work Scheduling: Establish and manage work schedules for the sales team.
  • Performance Evaluation: Conduct regular performance reviews to assess team effectiveness.
Qualifications
  • Education: Completion of secondary (high) school graduation certificate is required.
  • Experience: A minimum of 7 months of relevant experience in a retail or sales environment.
  • Employment Type: Permanent position.
  • Language Requirement: Proficiency in English is necessary.
  • Work Hours: This position requires a commitment of 32 hours per week.