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Customer Service Representative

2 months ago


Laval, Quebec, Canada Louis-Hébert Uniforme inc Full time
About the Role

We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Louis-Hébert Uniforme inc. As a key member of our front-line staff, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Customer Service: Respond to customer inquiries and concerns in a timely and professional manner.
  • Communication: Effectively communicate with customers, colleagues, and management to resolve issues and provide information.
  • Problem-Solving: Analyze and resolve customer complaints and concerns in a fair and efficient manner.
  • Administrative Tasks: Perform general office duties, such as data entry, filing, and record-keeping.
  • Teamwork: Collaborate with colleagues to achieve team goals and objectives.
Requirements
  • Education: Other trades certificate or diploma.
  • Experience: 3 years to less than 5 years of experience in a customer service or administrative role.
  • Language: Bilingual (English and French).
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for professional growth and development.
  • Collaborative Work Environment: A collaborative and dynamic work environment.