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Admissions and Registration Coordinator
2 months ago
Job Summary:
The Admissions and Registration Assistant plays a critical role in providing exceptional service to prospective and current students, faculty, and staff at Vancouver Island University. This position requires strong communication, problem-solving, and customer service skills to conduct admissions, credential assessment, and registration.
Key Responsibilities:
- Assess applications to ensure admission requirements have been met, and issue offers of admission.
- Perform pre-requisite assessments, register students into specific courses, and monitor admission numbers against program seat capacity.
- Provide high-level attention to detail and produce professional correspondence as a representative of Vancouver Island University.
- Effectively respond to complex questions from, and liaise with, prospective and current students, applicants, parents, sponsors, faculty, and staff.
Required Qualifications:
- Two-year related diploma from an accredited institution.
- Minimum five years' recent relevant experience.
- Intermediate-level word processing and data entry skills.
- Intermediate-level keyboarding speed of 50 net words per minute.
- Intermediate experience using Microsoft applications, including Word, Excel, Outlook, Teams, and PowerPoint.
- Intermediate experience using videoconferencing software, including Zoom and Teams.
- Excellent interpersonal and communication skills.
- Ability to problem solve and work under pressure during peak times and within deadlines.
- Ability to multitask, organize, and prioritize a large workload while maintaining accuracy and attention to detail.
Preferred Qualifications:
- Post-secondary undergraduate degree.
- Experience with a student record system or similar database system.
- Experience with the Vancouver Island University student information systems and the Vancouver Island University online student record.
- Knowledge of Vancouver Island University programs and registration procedures.
What We Offer:
- A comprehensive benefit plan.
- Ample paid holiday time.
- Professional development opportunities.
- A desirable pension plan.
- A supportive and encouraging work environment.
- Well-being initiatives and services.
- Strategic discounts.
- Flexible work opportunities.
