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Food Service Supervisor

2 months ago

Orillia, Ontario, Canada Tahini's Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Tahini's. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Establish and Implement Operational Procedures

Develop and implement effective methods to meet work schedules, ensuring that our food service operations run smoothly and efficiently.

Supervise and Coordinate Staff

Supervise and coordinate the activities of our food service staff, providing guidance and support to ensure that they are meeting our high standards.

Train and Develop Staff

Train and develop our food service staff in their job duties, sanitation and safety procedures, and customer service skills.

Manage Inventory and Supplies

Estimate and manage inventory and supplies required for meal preparation, ensuring that we have the necessary resources to meet customer demand.

Ensure Quality Control

Ensure that our food and service meet our quality control standards, maintaining a high level of customer satisfaction.

Prepare Budgets and Reports

Prepare and submit budgets and reports, providing financial insights and recommendations to management.

Address Customer Concerns

Address customer complaints and concerns in a professional and courteous manner, ensuring that our customers feel valued and respected.

Maintain Records and Reports

Maintain accurate records and reports of stock, repairs, sales, and wastage, providing valuable insights for management.

Establish Work Schedules

Establish and manage work schedules, ensuring that our staff are working efficiently and effectively.

Work Environment and Physical Demands

This role requires a fast-paced environment, with a combination of sitting, standing, and walking. The physical demands of this role include bending, crouching, kneeling, and walking. Attention to detail is essential in this role, as you will be responsible for ensuring that our food and service meet our high standards.

Personal Suitability
  • Interpersonal Skills

You will be an efficient communicator with excellent interpersonal skills, able to work effectively with our staff, customers, and management.

Oral Communication

You will have excellent oral communication skills, able to communicate effectively with our staff, customers, and management.

Flexibility

You will be flexible and able to adapt to changing circumstances, ensuring that our food service operations run smoothly and efficiently.

Team Player

You will be a team player, able to work effectively with our staff to achieve our goals and objectives.

Initiative

You will have the initiative to take on new challenges and responsibilities, ensuring that our food service operations continue to improve and grow.

Dependability

You will be dependable and reliable, able to meet our deadlines and commitments.

Experience

This role requires 7 months to less than 1 year of experience in a food service environment. You will have a strong understanding of food service operations, including inventory management, staff supervision, and customer service.

Support for Newcomers and Refugees

We are committed to creating a welcoming work environment for newcomers and refugees. As a Food Service Supervisor, you will provide diversity and cross-cultural training to our staff, ensuring that they are equipped to work effectively with our diverse customer base.

Support for Indigenous People

We are committed to creating a welcoming work environment for Indigenous people. As a Food Service Supervisor, you will provide cultural competency training and awareness training to our staff, ensuring that they are equipped to work effectively with our Indigenous customers.

Support for Visible Minorities

We are committed to creating a welcoming work environment for visible minorities. As a Food Service Supervisor, you will provide diversity and cross-cultural training to our staff, ensuring that they are equipped to work effectively with our diverse customer base.