Customer Service Representative

4 weeks ago

Duncan, Canada Dream House Kitchens & Interiors Full time
Customer Service Assistant

We are seeking a highly skilled and customer-focused Customer Service Assistant to join our team at Dream House Kitchens & Interiors. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, responding to their inquiries, and resolving any issues that may arise.

Key Responsibilities:
  • Act as the primary point of contact for customers, providing timely and effective responses to their inquiries and concerns.
  • Address customer complaints and issues in a professional and courteous manner, ensuring a positive experience for all clients.
  • Provide accurate and up-to-date information to customers regarding our products and services.
  • Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction.
  • Maintain accurate records of customer interactions and feedback.
Requirements:
  • Secondary (high) school graduation certificate.
  • 3 years to less than 5 years of experience in a customer-facing role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong problem-solving and analytical skills.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application, including your resume and a cover letter, to [insert contact information].

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