Customer Service Representative
2 months ago
Job Opportunity at Canada Post
We are seeking a part-time Post Office Assistant to provide exceptional customer service and support to our customers in the community. As a key member of our team, you will play a vital role in ensuring the smooth operation of our post office.
Key Responsibilities:
• Provide counter services to customers, including selling postal products and services
• Sort, distribute, and process mail into appropriate classifications
• Assist customers with information and forms
• Address delivery and service difficulties to resolve problems thoroughly and quickly
Requirements:
• High school or provincial equivalency and/or experience in business administration
• Training and/or experience interacting with the public in a retail and/or service environment, including sales and cash transactions
• Understanding of general or post office accounting systems
• Physically fit to lift mail containers of up to 50 lb, push or pull boxes, sort mail, and stand for extended periods of time
Additional Information:
Note: The ideal candidate should reside in the community. Applicants within a 50 km radius of the post office may be considered as needed. As part of the selection process, selected candidates will be required to complete a security screening process.
Safety Sensitive Position:
This position may be considered a Safety Sensitive position and has additional requirements under Canada Post's Substance Use Policy.
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