Guest Service Supervisor

4 weeks ago


Smithers, Canada Prestige Hudson Bay Lodge Smithers Full time
Job Title: Guest Service Supervisor

Prestige Hudson Bay Lodge Smithers is seeking a highly skilled Guest Service Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring exceptional guest experiences and maintaining the highest standards of customer service.

Key Responsibilities:
  • Co-ordinate activities with other work units or departments to ensure seamless guest experiences.
  • Establish and maintain work schedules and procedures to ensure efficient operations.
  • Perform same duties as workers supervised to maintain a hands-on approach.
  • Prepare and submit reports to management on guest feedback and operational performance.
  • Resolve work problems, provide technical advice, and recommend measures to improve productivity and product quality.
  • Assist clients/guests with special needs and provide exceptional customer service.
  • Co-ordinate, assign, and review work to ensure tasks are completed efficiently.
  • Hire and train staff in job duties, safety procedures, and company policies.
  • Maintain operation of computer systems, equipment, and machinery to ensure business continuity and customer service delivery.
  • Requisition materials and supplies to ensure adequate stock levels.
Requirements:
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a related field.
  • Excellent oral and written communication skills.
  • Ability to work in a fast-paced environment and under pressure.
  • Attention to detail and ability to maintain accuracy.
  • Client focus and ability to provide exceptional customer service.
  • Dependability, efficiency, and flexibility.
  • Initiative, interpersonal awareness, and judgement.
  • Organized and team player with excellent interpersonal skills.
Benefits:
  • Health care plan.
  • Permanent employment.
  • 30 to 40 hours per week.
  • Langue de travail: Anglais.


  • Smithers, Canada Prestige Hudson Bay Lodge Smithers Full time

    Job Title: Guest Service SupervisorPrestige Hudson Bay Lodge Smithers is seeking a highly skilled Guest Service Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring exceptional guest experiences and maintaining the highest standards of customer service.Key Responsibilities:Co-ordinate activities with other...


  • Smithers, Canada Prestige Hudson Bay Lodge Smithers Full time

    Job Title: Guest Service SupervisorPrestige Hudson Bay Lodge Smithers is seeking a highly skilled Guest Service Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring exceptional guest experiences and maintaining the highest standards of customer service.Key Responsibilities:Co-ordinate activities with other...


  • Smithers, Canada Prestige Hudson Bay Lodge Smithers Full time

    Job Title: Guest Service SupervisorPrestige Hudson Bay Lodge Smithers is seeking a highly skilled Guest Service Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring exceptional guest experiences and maintaining the highest standards of customer service.Key Responsibilities:Co-ordinate activities with other...


  • Smithers, Canada Prestige Hudson Bay Lodge Smithers Full time

    Job Title: Guest Service SupervisorPrestige Hudson Bay Lodge Smithers is seeking a highly skilled Guest Service Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring exceptional guest experiences and maintaining the highest standards of customer service.Key Responsibilities:Co-ordinate activities with other...

  • Guest Service Manager

    4 weeks ago


    Smithers, Canada Prestige Hudson Bay Lodge Smithers Full time

    Job Title: Guest Service SupervisorPrestige Hudson Bay Lodge Smithers is seeking a highly skilled Guest Service Supervisor to join our team. As a key member of our hospitality team, you will be responsible for ensuring exceptional guest experiences and providing outstanding customer service.Key Responsibilities:Coordinate activities with other work units or...

  • Guest Service Manager

    4 weeks ago


    Smithers, Canada Prestige Hudson Bay Lodge Smithers Full time

    Job Title: Guest Service SupervisorPrestige Hudson Bay Lodge Smithers is seeking a highly skilled Guest Service Supervisor to join our team. As a key member of our hospitality team, you will be responsible for ensuring exceptional guest experiences and providing outstanding customer service.Key Responsibilities:Coordinate activities with other work units or...

  • Guest Service Manager

    4 weeks ago


    Smithers, Canada Prestige Hudson Bay Lodge Smithers Full time

    Job Title: Guest Service SupervisorPrestige Hudson Bay Lodge Smithers is seeking a highly skilled Guest Service Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring exceptional guest experiences and providing leadership to our front desk staff.Key Responsibilities:Coordinate activities with other work...

  • Guest Service Manager

    4 weeks ago


    Smithers, Canada Prestige Hudson Bay Lodge Smithers Full time

    Job Title: Guest Service SupervisorPrestige Hudson Bay Lodge Smithers is seeking a highly skilled Guest Service Supervisor to join our team. As a key member of our hospitality team, you will be responsible for ensuring exceptional guest experiences and providing outstanding customer service.Key Responsibilities:Co-ordinate activities with other work units or...

  • Guest Service Manager

    4 weeks ago


    Smithers, Canada Prestige Hudson Bay Lodge Smithers Full time

    Job Title: Guest Service SupervisorPrestige Hudson Bay Lodge Smithers is seeking a highly skilled Guest Service Supervisor to join our team. As a key member of our hospitality team, you will be responsible for ensuring exceptional guest experiences and providing outstanding customer service.Key Responsibilities:Co-ordinate activities with other work units or...


  • Smithers, Canada Prestige Hudson Bay Lodge Smithers Full time

    Job Title: Guest Service SupervisorPrestige Hudson Bay Lodge Smithers is seeking a skilled Guest Service Supervisor to join our team. As a key member of our hotel operations, you will be responsible for ensuring exceptional customer experiences and maintaining a high level of service quality.Key Responsibilities:Co-ordinate activities with other work units...


  • Smithers, Canada Prestige Hudson Bay Lodge Smithers Full time

    Prestige Hudson Bay Lodge Smithers is seeking a highly skilled Guest Service Supervisor to join our team. As a key member of our hotel operations, you will be responsible for ensuring exceptional guest experiences and maintaining the highest standards of customer service.Key Responsibilities:Co-ordinate activities with other work units or departments to...


  • Smithers, Canada Prestige Hudson Bay Lodge Smithers Full time

    Job Title: Guest Service SupervisorAbout the Role: We are seeking a skilled Guest Service Supervisor to join our team at Prestige Hudson Bay Lodge Smithers. As a key member of our operations staff, you will be responsible for coordinating and supervising the activities of our guest services team.Key Responsibilities:Co-ordinate activities with other work...


  • Smithers, Canada Prestige Hudson Bay Lodge Smithers Full time

    Job SummaryWe are seeking a highly skilled Guest Service Supervisor to join our team at Prestige Hudson Bay Lodge Smithers. As a key member of our hotel operations team, you will be responsible for ensuring exceptional guest experiences and providing leadership to our front desk staff.Key ResponsibilitiesCo-ordinate activities with other work units or...


  • Smithers, Canada Prestige Hudson Bay Lodge Smithers Full time

    Prestige Hudson Bay Lodge Smithers is seeking a Guest Service Supervisor to join our team. As a key member of our hotel operations, you will be responsible for ensuring exceptional guest experiences through effective supervision and coordination of our guest services team.Key Responsibilities:Co-ordinate activities with other work units or departments to...


  • Smithers, Canada Prestige Hudson Bay Lodge Smithers Full time

    Job SummaryWe are seeking a highly skilled Guest Service Supervisor to join our team at Prestige Hudson Bay Lodge Smithers. As a key member of our hotel operations team, you will be responsible for ensuring exceptional guest experiences and maintaining the highest standards of customer service.Key ResponsibilitiesCo-ordinate activities with other work units...

  • Guest Service Manager

    4 weeks ago


    Smithers, Canada Prestige Hudson Bay Lodge Smithers Full time

    {"h2": "Job Title: Guest Service Supervisor ", "ul": ["Lead a team of guest service staff to ensure exceptional customer experiences and efficient hotel operations.", "Develop and implement work schedules and procedures to meet business needs.", "Collaborate with other departments to resolve work problems and improve productivity.", "Train and develop staff...


  • Smithers, Canada Prestige Hudson Bay Lodge Smithers Full time

    Education: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsWork settingHotel, motel, resortTasksCo-ordinate activities with other work units or departmentsEstablish work schedules and proceduresPerform same duties as workers supervisedPrepare and submit reportsResolve work problems, provide technical advice and recommend...


  • Smithers, Canada Prestige Hudson Bay Lodge Smithers Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateWork settingHotel, motel, resortTasksCo-ordinate activities with other work units or departmentsEstablish work schedules and proceduresPerform same duties as workers supervisedPrepare and submit reportsResolve work problems, provide technical advice and recommend measures to...

  • Guest Service Agent

    3 weeks ago


    Smithers, Canada Prestige Hudson Bay Lodge Smithers Full time

    Job Title: Guest Service AgentAbout the Role:We are seeking a highly skilled Guest Service Agent to join our team at Prestige Hudson Bay Lodge Smithers. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Investigate complaints...


  • Smithers, Canada Prestige Hudson Bay Lodge Smithers Full time

    Job Title: Guest Service AgentWe are seeking a highly motivated and customer-focused Guest Service Agent to join our team at Prestige Hudson Bay Lodge Smithers. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Job Summary:Provide exceptional...