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Produce Department Manager
2 months ago
Job Summary:
The Produce Department Manager is responsible for leading the produce department to ensure daily operations run smoothly. This is a leadership role that requires strong management skills and a passion for delivering exceptional customer service.
Key Responsibilities:
- Hire, motivate, and mentor team members to achieve high levels of productivity and engagement.
- Lead, coach, and train team members to maintain the highest level of productivity and engagement.
- Resolve team member and customer issues as they arise.
- Be committed to maintaining merchandising and operational standards.
- Uphold company policies and procedures, including health & safety, food safety, and loss prevention.
- Merchandise, manage inventory, schedule, and be accountable for financial objectives.
- Implement initiatives that support company objectives.
- Monitor local competitors and react to local market conditions.
- Provide exceptional customer service to all team members, customers, and vendors.
Requirements:
- Minimum of 2 years of experience in a produce department with management experience and product knowledge.
- Thorough understanding of financials with a proven track record of delivering on financial targets.
- Strong computer skills and ability to quickly learn new systems.
- Understanding of Employment Standards, WHMIS, Food Safety, and Loss Prevention practices.
- Ability to role model and inspire behavior consistent with our values.
- Strong coaching and mentoring skills.
- Ownership to resolve issues with a sense of urgency.
- Effective communication and listening skills.
- Strong creativity skills and ability to create eye-catching displays.
Work Environment:
Work is performed in a store retail environment. Must be available to work days, evenings, and weekends. Travel is required to support off-site events.
