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Transportation Operations Manager
2 months ago
We are seeking a highly skilled Transportation Operations Manager to join our team at Roadx Express Ltd. The successful candidate will be responsible for overseeing the daily operations of our transportation department, ensuring that all logistics and supply chain activities are running smoothly and efficiently.
Key Responsibilities- Operations Management: Plan, organize, direct, control, and evaluate daily operations to ensure that all transportation activities are carried out in accordance with company policies and procedures.
- Performance Monitoring: Monitor and analyze departmental performance to identify areas for improvement and implement changes to optimize efficiency and productivity.
- Staff Supervision: Supervise and train a team of 11-15 staff members to ensure that they have the necessary skills and knowledge to perform their duties effectively.
- Financial Management: Manage the department's budget and ensure that all financial transactions are accurate and up-to-date.
- Regulatory Compliance: Ensure that all transportation activities are in compliance with relevant regulations and laws.
- Customer Service: Provide excellent customer service to internal and external customers, ensuring that their needs are met and exceeded.
- Education: Bachelor's degree in a relevant field such as logistics, transportation, or business administration.
- Experience: 3 years to less than 5 years of experience in a transportation or logistics management role.
- Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, attention to detail, and ability to analyze data and make informed decisions.
The successful candidate will work in a general office environment, with regular interaction with staff members and external customers. The work environment is fast-paced and requires the ability to work under pressure.
Personal Qualities- Accurate: Ability to maintain accurate records and reports.
- Client Focus: Ability to provide excellent customer service and meet customer needs.
- Efficient Interpersonal Skills: Ability to communicate effectively with staff members and external customers.
- Excellent Oral Communication: Ability to communicate effectively in writing and verbally.
- Excellent Written Communication: Ability to write clear and concise reports and documents.
- Flexibility: Ability to adapt to changing circumstances and priorities.
- Initiative: Ability to take the initiative to improve processes and procedures.
- Organized: Ability to prioritize tasks and manage time effectively.
- Reliability: Ability to maintain confidentiality and discretion.
- Values and Ethics: Ability to uphold the company's values and ethics.
