On-Call Team Leader for Group Care Services

4 weeks ago


Calgary, Alberta, Canada Woods Homes Full time

On-Call Team Leader for Group Care Services

Wood's Homes is a not-for-profit mental health organization dedicated to fostering mental health and well-being in the community. We are seeking a dedicated and passionate individual who is eager to make a positive impact on the lives of children, youth, and families.

Position Overview:

The On-Call Team Leader plays a crucial role in managing after-hours crises, providing support and guidance during critical situations. This leadership position reports directly to the program manager and is vital for ensuring the safety and well-being of our clients.

Key Responsibilities:

  • Overseeing front-line staff, including monitoring work hours and maintaining accurate schedules.
  • Responding to crisis calls and staff notifications.
  • Ensuring that program facilities are well-maintained and operational integrity is upheld.
  • Conducting both clinical and administrative supervision.
  • Performing evaluations of staff performance, including probationary and annual reviews.
  • Carrying out additional responsibilities as assigned by the Program Manager.

Required Qualifications:

  • A degree in Social or Human Sciences is essential.
  • At least four years of experience working with youth and families.
  • Proven experience in managing crisis situations with the ability to assess and respond to risks effectively.
  • Knowledge of child development and the implementation of appropriate interventions.
  • Understanding of Trauma-Informed Care principles and strategies for younger populations and their families.
  • A strong commitment to providing treatment within a family context.
  • Familiarity with Children's Services and Alberta Health Services.
  • Excellent communication, interpersonal, and writing skills.
  • Current certification in CPR/Standard First Aid is required.
  • Must possess a valid class 5 driver's license and have reliable transportation.

Personal suitability is a key consideration for this role. We appreciate the interest of all applicants; however, only those selected for further consideration will be contacted.



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