Customer Care Team Leader
4 weeks ago
We are seeking a dedicated Customer Care Team Leader to oversee our customer service operations at European Spa Ltd. This role is essential in ensuring that our team delivers exceptional service to our clients.
Qualifications- Education: Completion of secondary school or equivalent experience.
- Experience: A minimum of 1 year and up to 2 years in a supervisory role.
- Non-smoking workplace.
- Willingness to relocate may be required.
- Lead and supervise a team of customer service representatives.
- Delegate tasks and responsibilities to team members.
- Recruit, train, and develop staff to enhance their skills.
- Conduct training sessions on professional development.
- Manage merchandise returns and exchanges.
- Create and manage work schedules for the team.
- Engage in sales activities and promote products.
- Compile reports on sales performance and team dynamics.
- Address and resolve customer inquiries, complaints, and supply issues.
- Maintain and organize inventory effectively.
- Oversee and coordinate team activities.
- Conduct performance evaluations for team members.
- Ensure professionalism in all customer interactions.
- Fast-paced and dynamic work environment.
- Ability to work under pressure and meet tight deadlines.
- Requires manual dexterity and attention to detail.
- Strong accuracy and attention to detail.
- Client-focused approach.
- Highly organized and reliable.
- Team-oriented with a dependable nature.
- Proactive and shows initiative.
- Type: Permanent position.
- Language: English.
- Hours: 30 to 40 hours per week.
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Customer Care Team Leader
4 weeks ago
Calgary, Alberta, Canada Western Granite & Stone Full timePosition OverviewAs a Customer Care Team Leader at Western Granite & Stone, you will play a pivotal role in ensuring exceptional service delivery and operational efficiency within our retail environment.QualificationsEducation: Completion of College/CEGEP or equivalent experience is required.Experience: A minimum of 1 year to less than 2 years in a...
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Customer Care Team Leader
4 weeks ago
Calgary, Alberta, Canada European Spa Ltd Full timePosition OverviewWe are seeking a dedicated Customer Care Team Leader to oversee our customer service operations at European Spa Ltd. This role is crucial in ensuring that our clients receive exceptional service and support.QualificationsEducation: Completion of secondary school or equivalent experience is required.Experience: A minimum of 1 year to less...
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Customer Care Team Leader
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Customer Service Team Leader
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Customer Service Team Leader
4 weeks ago
Calgary, Alberta, Canada Calgary Co-op Full timeCustomer Service Team LeaderThe Customer Service Team Leader plays a crucial role in guaranteeing the provision of outstanding customer support while ensuring a secure and effective operational environment. This position involves directing and overseeing a team of Customer Service Representatives, Maintenance Staff, Cleaners, Front End Service Associates,...
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Customer Service Team Leader
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Customer Success Manager
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Calgary, Alberta, Canada Customer Labs Full timeAbout the Role We are seeking a highly skilled Customer Success Manager to join our team at Customer Labs. As a key member of our business development team, you will be responsible for driving growth and ensuring the success of our enterprise clients. Your primary focus will be on managing a portfolio of 8-12 strategic accounts, providing exceptional...
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Customer Success Manager
7 days ago
Calgary, Alberta, Canada Customer Labs Full timeAbout the Role We are seeking a highly skilled Customer Success Manager to join our team at Customer Labs. As a key member of our business development team, you will be responsible for driving growth and ensuring the success of our enterprise clients. Your primary focus will be on managing a portfolio of 8-12 strategic accounts, providing exceptional...
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Customer Service Team Leader
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Calgary, Alberta, Canada Pro Tax Block Corp. Full timePosition OverviewThe role of the Customer Service Team Leader at Pro Tax Block Corp. is pivotal in ensuring the smooth operation of our client support services. This position requires a dedicated individual who can oversee the performance and development of customer service clerks.Key ResponsibilitiesPerformance Management: Conduct regular performance...
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Customer Success Manager
7 days ago
Calgary, Alberta, Canada Customer Labs Full timeAbout the Role We are seeking a highly skilled Customer Success Manager to join our team at Customer Labs. As a key member of our business development team, you will be responsible for driving growth and ensuring the success of our enterprise clients. Your primary focus will be on managing a portfolio of 8-12 strategic accounts, providing exceptional...
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Customer Success Manager
7 days ago
Calgary, Alberta, Canada Customer Labs Full timeAbout the Role We are seeking a highly skilled Customer Success Manager to join our team at Customer Labs. As a key member of our business development team, you will be responsible for driving growth and ensuring the success of our enterprise clients. Your primary focus will be on managing a portfolio of 8-12 strategic accounts, providing exceptional...
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Customer Support Team Leader
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Customer Care Team Lead
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Calgary, Alberta, Canada ZayZoon Full timeAbout ZayZoonZayZoon is a fast-growing Financial Technology and HR company that empowers small and midsize businesses with financial tools to make them the place where people want to work.We've created a financial empowerment platform that helps small but mighty HR teams make a big impact on employee financial wellness. Our platform is quickly becoming the...
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Customer Care Team Lead
2 days ago
Calgary, Alberta, Canada ZayZoon Full timeAbout ZayZoonZayZoon is a fast-growing Financial Technology and HR company that empowers small and midsize businesses with financial tools to make them the place where people want to work.We've created a financial empowerment platform that helps small but mighty HR teams make a big impact on employee financial wellness. Our platform is quickly becoming the...
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On-Call Team Leader for Group Care
4 weeks ago
Calgary, Alberta, Canada Woods Homes Full timeOn-Call Team Leader for Group Care Wood's Homes is a not-for-profit mental health organization dedicated to fostering mental health and well-being in the community. We are seeking a passionate and committed individual to make a significant impact in the lives of children, youth, and families. Position Overview: The On-Call Team Leader plays a...
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Sales Team Leader
4 weeks ago
Calgary, Alberta, Canada Pick Me Aesthetics Ltd. Full timePosition OverviewAs a Sales Team Leader at Pick Me Aesthetics Ltd., you will play a crucial role in overseeing the sales operations and ensuring the highest level of customer satisfaction.Key ResponsibilitiesStaff Management: Allocate tasks to sales personnel and ensure efficient workflow.Recruitment and Training: Participate in the hiring process and...
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Calgary Team Leader
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Calgary Team Leader
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Calgary, Alberta, Canada Woods Homes Full timeJob Summary:Wood's Homes is seeking a dedicated and passionate Team Leader to join our Community Group Care Programs team. As a Team Leader, you will play a vital role in addressing after-hours on-call crises and providing leadership to our front-line staff.Key Responsibilities:Supervise and support front-line staff, including monitoring and authorizing...