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Operations Manager

2 months ago


Chilliwack, Canada PrairieCoast Equipment Full time
About the Role

We are seeking a highly skilled Service Manager to join our team at PrairieCoast Equipment. As a key member of our operations team, you will be responsible for ensuring the smooth delivery of our services across our BC and Alberta locations.

Key Responsibilities
  • Develop and implement effective service delivery strategies to meet customer needs and expectations.
  • Manage and coordinate the activities of our service team, including scheduling, resource allocation, and performance monitoring.
  • Collaborate with our sales and marketing teams to identify new business opportunities and develop strategic partnerships.
  • Ensure compliance with all relevant laws, regulations, and company policies.
  • Provide exceptional customer service and support to our clients, responding to their needs and concerns in a timely and professional manner.
Requirements
  • Minimum 3 years of experience in a service management or operations role.
  • Proven track record of delivering high-quality services and achieving business objectives.
  • Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Excellent problem-solving and analytical skills, with the ability to think critically and make informed decisions.
  • Strong business acumen and understanding of the equipment rental industry.
What We Offer

We offer a competitive salary range of $85,000 to $143,750 per year, depending on experience and qualifications. We also offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as a generous retirement plan.