Current jobs related to Contract Enhanced Client Services Supervisor - Toronto, Ontario - Homes First

  • Case Manager, Enhanced Follow Up Support Services

    2 weeks ago

    Toronto, Ontario, Ontario, Canada TNG Community Services Full time

    The Neighbourhood Group (TNG) is a multi-service agency that includes Central Neighbourhood House, Neighbourhood Link Support Services and St. Stephen’s Community HouseJOB OPPORTUNITY POSITION TITLE: Case Manager, Enhanced Follow-Up Support ServicesDEPARTMENT: Urban Health and Homelessness ServicesSTATUS: Regular Full-time, CUPE 7797# HRS / WEEK:...

  • Client Service Supervisor

    1 month ago

    Toronto, Ontario, Canada ONTARIO CAMERA CORP. Full time

    Job Title: Client Service SupervisorWe are seeking a highly organized and detail-oriented Client Service Supervisor to join our team at Ontario Camera Corp.Key Responsibilities:Coordinate activities with other work units or departments to ensure seamless operations.Establish and maintain work schedules and procedures to optimize productivity.Prepare and...

  • Client Service Supervisor

    1 month ago

    Toronto, Ontario, Canada ONTARIO CAMERA CORP. Full time

    Job Title: Client Service SupervisorWe are seeking a highly organized and detail-oriented Client Service Supervisor to join our team at Ontario Camera Corp.Key Responsibilities:Coordinate activities with other work units or departments to ensure seamless operations.Establish and maintain work schedules and procedures to optimize productivity.Prepare and...

  • Enhanced Support Services Technician

    1 month ago

    Toronto, Ontario, Canada NTT DATA Services Full time

    Job Title: Enhanced Support Services TechnicianWe are seeking a highly skilled Enhanced Support Services Technician to join our team at NTT DATA Services. As an ESS Technician, you will play a critical role in providing advanced onsite and remote technical support to senior executive users who require unique IT support services.Key Responsibilities:Provide...

  • Enhanced Support Services Technician

    1 month ago

    Toronto, Ontario, Canada NTT DATA Services Full time

    Job Title: Enhanced Support Services TechnicianWe are seeking a highly skilled Enhanced Support Services Technician to join our team at NTT DATA Services. As an ESS Technician, you will play a critical role in providing advanced onsite and remote technical support to senior executive users who require unique IT support services.Key Responsibilities:Provide...

  • Client Contract and Services Executive

    1 month ago

    Old Toronto, Ontario, Canada Varicent Full time

    Job Title: Client Contract and Services ExecutiveWe are seeking a highly skilled Client Contract and Services Executive to join our team at Varicent. As a key member of our Professional Services team, you will play a critical role in supporting the Varicent software sales process and ensuring that our clients realize the full value of their investment in our...

  • Client Contract and Services Executive

    1 month ago

    Old Toronto, Ontario, Canada Varicent Full time

    Job Title: Client Contract and Services ExecutiveWe are seeking a highly skilled Client Contract and Services Executive to join our team at Varicent. As a key member of our Professional Services team, you will play a critical role in supporting the Varicent software sales process and ensuring that our clients realize the full value of their investment in our...

  • Client Contract and Services Executive

    4 weeks ago

    Old Toronto, Ontario, Canada Varicent Full time

    Job Title: Client Contract and Services ExecutiveVaricent is seeking a seasoned Client Contract and Services Executive to support the sales process with the proper skills, expertise, and focus required to ensure customers realize the value of their investment in Varicent software via successful implementations and ongoing operational usage.Key...

  • Client Service Supervisor

    2 months ago

    Toronto, Ontario, Canada ONTARIO CAMERA CORP. Full time

    Job Title: Client Service SupervisorWe are seeking a highly skilled Client Service Supervisor to join our team at ONTARIO CAMERA CORP. in a permanent full-time position.Job Summary:The Client Service Supervisor will be responsible for coordinating activities with other work units or departments, establishing work schedules and procedures, and preparing and...

  • Client Service Supervisor

    2 months ago

    Toronto, Ontario, Canada ONTARIO CAMERA CORP. Full time

    Job Title: Client Service SupervisorWe are seeking a highly skilled Client Service Supervisor to join our team at ONTARIO CAMERA CORP. in a permanent full-time position.Job Summary:The Client Service Supervisor will be responsible for coordinating activities with other work units or departments, establishing work schedules and procedures, and preparing and...

  • Client Service Supervisor

    1 month ago

    Toronto, Ontario, Canada ONTARIO CAMERA CORP. Full time

    Job Title: Client Service SupervisorWe are seeking a highly skilled Client Service Supervisor to join our team at ONTARIO CAMERA CORP. in a permanent full-time position.Job Summary:The Client Service Supervisor will be responsible for coordinating activities with other work units or departments, establishing work schedules and procedures, and preparing and...

  • Client Service Supervisor

    4 weeks ago

    Toronto, Ontario, Canada ONTARIO CAMERA CORP. Full time

    Job Title: Client Service SupervisorWe are seeking a highly organized and detail-oriented Client Service Supervisor to join our team at Ontario Camera Corp.Job SummaryThe Client Service Supervisor will be responsible for coordinating activities with other work units or departments, establishing work schedules and procedures, and preparing and submitting...

  • Client Service Supervisor

    1 month ago

    Toronto, Ontario, Canada ONTARIO CAMERA CORP. Full time

    Job Title: Client Service SupervisorWe are seeking a highly organized and detail-oriented Client Service Supervisor to join our team at Ontario Camera Corp.Job SummaryThe Client Service Supervisor will be responsible for coordinating activities with other work units or departments, establishing work schedules and procedures, and preparing and submitting...

  • Supervisor, Client Services- Full Time- GTA, ON

    1 month ago

    Toronto, Ontario, Canada LifeLabs Full time

    Job Title: Supervisor, Client ServicesLifeLabs is a leading community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years. Our team members are dedicated to delivering exceptional customer service and ensuring the highest quality of care.About the Role:We are seeking a highly motivated and experienced Supervisor,...

  • Supervisor, Client Services- Full Time- GTA, ON

    4 weeks ago

    Toronto, Ontario, Canada LifeLabs Full time

    Job Title: Supervisor, Client ServicesLifeLabs is a leading community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years. Our team members are dedicated to delivering exceptional customer service and ensuring the highest quality of care.About the Role:We are seeking a highly motivated and experienced Supervisor,...

  • Construction Labourer

    4 weeks ago

    Toronto, Ontario, Canada Agile contracting Services Inc Full time

    Job SummaryWe are seeking a skilled Construction Labourer to join our team at Agile Contracting Services Inc. The successful candidate will assist in various construction tasks, including loading and unloading materials, assisting in framing houses, and performing routine maintenance work.Key ResponsibilitiesLoad, unload, and transport construction...

  • Client Service Supervisor

    3 weeks ago

    Toronto, Ontario, Canada ONTARIO CAMERA CORP. Full time

    We are seeking a highly skilled Client Service Supervisor to join our team at ONTARIO CAMERA CORP. This is a key role that requires strong leadership and communication skills to oversee the daily activities of our client services team.Key ResponsibilitiesCo-ordinate activities with other work units or departments to ensure seamless delivery of...

  • Sales Performance Enhancement Specialist

    9 hours ago

    Toronto, Ontario, Canada RELAY FINANCIAL TECHNOLOGIES INC Full time

    About the RoleRELAY FINANCIAL TECHNOLOGIES INC is seeking a skilled Sales Performance Enhancement Specialist to join our team. In this role, you will be responsible for promoting sales to existing clients and identifying potential new customers. Your goal will be to assess client needs and recommend appropriate goods or services, develop reports and...

  • Client Services Supervisor

    2 months ago

    Toronto, Ontario, Canada DEPT Full time

    About the RoleWe are seeking an experienced Account Supervisor to join our team at DEPT. As an Account Supervisor, you will be responsible for overseeing the delivery of a wide variety of campaigns for our clients, including eBay, North America.Key ResponsibilitiesManage briefs from start-to-finish, ensuring successful delivery to deadlines across multiple...

  • Client Services Supervisor

    2 months ago

    Toronto, Ontario, Canada DEPT Full time

    About the RoleWe are seeking an experienced Account Supervisor to join our team at DEPT. As an Account Supervisor, you will be responsible for overseeing the delivery of a wide variety of campaigns for our clients, including eBay, North America.Key ResponsibilitiesManage briefs from start-to-finish, ensuring successful delivery to deadlines across multiple...

Contract Enhanced Client Services Supervisor

2 months ago

Toronto, Ontario, Canada Homes First Full time
Job Summary

Homes First Society is seeking a highly skilled and experienced Contract Enhanced Client Services Supervisor to join our team. As a key member of our organization, you will play a vital role in providing support services to individuals who are homeless or under-housed.

Key Responsibilities
  • Supervise a Unionized Workforce: Provide guidance and oversight to a team of unionized staff, ensuring that they are equipped to provide high-quality support services to our clients.
  • Case Management Expertise: Utilize your expertise to provide case management support to our Intensive Case Management Workers team, ensuring that clients receive comprehensive and effective support.
  • Partnership Development and System Navigation: Develop and maintain partnerships with external agencies and service systems, ensuring that our clients receive seamless and coordinated support.
  • Caseload Management and Supervision: Oversee the management of caseloads and provide supervision to case workers, ensuring that clients receive timely and effective support.
  • Service Resolution Lead: Lead the resolution of service-related issues, ensuring that clients receive prompt and effective support.
  • Quality Assurance and Reporting: Oversee the development and implementation of quality assurance processes, ensuring that our services meet the highest standards.
  • Program Development and Implementation: Develop and implement programs focused on optimizing and improving the performance and practices of our team.
  • Employee Performance Management: Manage employee performance, ensuring that staff are equipped to provide high-quality support services to our clients.
  • Administrative Duties: Perform administrative duties, including vacation planning, timekeeping, performance reviews, and other tasks as required.
  • Statistics and Evaluation: Develop and implement systems for collecting relevant statistics, ensuring that our services are evaluated and improved regularly.
  • Database Management: Manage our city-operated database and Homes First case management system, ensuring that data is accurate and up-to-date.
  • Communication and Collaboration: Ensure effective communication and collaboration with other departments within Homes First Society and external agencies.
  • Shift Responsibilities and Duties: Prioritize and assign shift responsibilities and duties to team members, ensuring that clients receive timely and effective support.
  • Individualized Case Plans: Oversee the development of individualized case plans with designated participants, ensuring that clients achieve their goals.
  • Documentation and Compliance: Ensure that all documentation is completed to agency standards, ensuring compliance with regulatory requirements.
  • Emergency On-Call: Be available to work occasional weekends and/or evenings, and carry a 24-hour emergency on-call phone.
  • Working Environment: Work in an environment where there may be smoke, as required.
Qualifications
  • Post-Secondary Education: Hold a post-secondary education in a related field or equivalent in education and experience.
  • Experience Working with Homeless Populations: Have at least 3 years' experience working with people who are homeless or under-housed, dealing with addictions and mental illness.
  • Supervisory Experience: Have at least 1 year's experience supervising unionized staff.
  • Case Management and Assessment: Have demonstrated experience performing assessment, advocacy, referral, and case management functions, and be able to effectively prioritize work in a fast-paced environment.
  • Collaboration and Communication: Be able to work effectively in a collaborative team environment, with excellent communication, organization, and time management skills.
  • Knowledge of Laws and Guidelines: Have knowledge of relevant laws, standards, and guidelines, including the Ontario Landlord and Tenant Act and rental legislation in Ontario.
  • Community Resources: Have knowledge of resources and services available in the community.
  • Interpersonal and Conflict Resolution Skills: Have excellent interpersonal, conflict resolution, and organization skills.
  • Certifications and Training: Hold certificates in First Aid, CPR, Crisis Prevention and Intervention, and/or a Certificate of Completion of Homelessness Learning Hub's Harm Reduction for the Homeless Sector, as an asset.