Automotive Damage Appraiser

4 weeks ago


Ajax, Ontario, Canada Intact Financial Corporation Full time
About the Role

We're seeking a skilled Photolink Appraiser to join our team, responsible for examining vehicles to determine the causes and origin of damage. This role involves assessing and approving repair estimates, establishing market values, and negotiating best repair practices.

Key Responsibilities
  • Examine vehicles using software applications to determine the causes and origin of damage.
  • Assess and approve repair estimates for claims adjusters by comparing estimates to vehicle assessments.
  • Establish market values of vehicles based on information provided by claims adjusters, using tools outlined in the appraisers' standards and procedures manual.
  • Use digital automated evaluation systems to standardize repair estimates and avoid errors.
  • Negotiate and communicate best repair practices or procedures.
  • Ensure productivity and service quality, relating performance to the Claims Department's quantitative and qualitative objectives.
Requirements
  • Minimum of 4 years' auto body repair experience, including knowledge of estimating software (Audatex and Mitchell) or an equivalent combination of post-secondary education in a related industry.
  • Comprehensive knowledge of the principles and techniques of automobile physical damage repairs and replacement.
  • Computer proficiency and ability to navigate various systems.
  • Strong analytical skills with the ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Effective verbal and written communication skills with the capability to draft claims reports.
  • Commitment to continuing education.
  • Customer-driven approach.
What We Offer
  • A financial rewards program that recognizes your success.
  • An industry-leading Employee Share Purchase Plan, with a 50% match on net shares purchased.
  • An extensive flex pension and benefits package, with access to virtual healthcare.
  • Flexible work arrangements.
  • Possibility to purchase up to 5 extra days off per year.
  • An annual wellness account that promotes an active and healthy lifestyle.
  • Access to tools and resources to support physical and mental health, embracing change, and connecting with colleagues.
  • A dynamic workplace learning ecosystem, complete with learning journeys, interactive online content, and inspiring programs.
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships, and provide development opportunities.
  • Inspiring leaders and colleagues who will lift you up and help you grow.
  • A Community Impact program, because what you care about is a part of what makes you different, and how you contribute to your community should be just as unique.


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