English-speaking Customer Service Associate – New Brunswick
4 weeks ago
Join Our Team as a Customer Support Specialist
Company Overview
IO Solutions Contact Center is actively looking for English-speaking individuals who are enthusiastic about delivering exceptional customer service. In the role of Customer Support Specialist, you will engage with clients, ensure high-quality service, and play a vital role in our vibrant workplace.
What We Provide
- Comprehensive paid training for all employees
- Flexible working hours to support work/life harmony
- Exclusive discounts on mobile plans
- Incentives and recognition programs
- Opportunities for career growth and development
Key Responsibilities
- Assist customers by providing effective solutions
- Establish rapport and promote our products/services
- Deliver prompt and courteous service
- Serve as a knowledgeable resource on our offerings
- Evaluate customer requirements
Required Qualifications
- Strong communication skills in English
- Customer-oriented with excellent listening abilities
- Proficient in computer usage
- Capable of managing multiple tasks simultaneously
- Effective time management and organizational capabilities
Employee Benefits
- Staff discounts available
- Career progression initiatives
- Engaging and challenging work atmosphere
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