English-speaking Customer Service Associate – New Brunswick

4 weeks ago


Fredericton, New Brunswick, Canada IO Solutions Contact Center Full time

Join Our Team as a Customer Support Specialist

Company Overview

IO Solutions Contact Center is actively looking for English-speaking individuals who are enthusiastic about delivering exceptional customer service. In the role of Customer Support Specialist, you will engage with clients, ensure high-quality service, and play a vital role in our vibrant workplace.

What We Provide

  • Comprehensive paid training for all employees
  • Flexible working hours to support work/life harmony
  • Exclusive discounts on mobile plans
  • Incentives and recognition programs
  • Opportunities for career growth and development

Key Responsibilities

  • Assist customers by providing effective solutions
  • Establish rapport and promote our products/services
  • Deliver prompt and courteous service
  • Serve as a knowledgeable resource on our offerings
  • Evaluate customer requirements

Required Qualifications

  • Strong communication skills in English
  • Customer-oriented with excellent listening abilities
  • Proficient in computer usage
  • Capable of managing multiple tasks simultaneously
  • Effective time management and organizational capabilities

Employee Benefits

  • Staff discounts available
  • Career progression initiatives
  • Engaging and challenging work atmosphere


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