Customer Care Associate – English – New Brunswick

4 weeks ago


Fredericton, New Brunswick, Canada IO Solutions Contact Center Full time

Exciting Career Opportunity - Customer Support Representative

Company Overview

IO Solutions Contact Center is actively looking for English-speaking individuals who are enthusiastic about customer support to become part of our team in New Brunswick. In the role of Customer Support Representative, you will engage with clients, deliver exceptional service, and play a vital role in a vibrant workplace.

What We Provide

  • Comprehensive paid training program
  • Flexible working hours to enhance work/life balance
  • Discounts on mobile service plans
  • Incentive bonuses and recognition programs
  • Opportunities for career growth

Key Responsibilities

  • Assist customers by providing effective solutions
  • Establish rapport and promote products/services
  • Deliver attentive and prompt service
  • Serve as a knowledgeable resource on products/services
  • Evaluate customer requirements

Required Qualifications

  • Outstanding communication abilities in English
  • Customer-oriented with strong listening skills
  • Proficient in computer usage
  • Capability to handle multiple tasks
  • Excellent time management and organizational skills

Employee Benefits

  • Discounts for employees
  • Career development programs
  • Engaging work environment


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