Pharmacy Support Specialist
4 weeks ago
Job Title: Pharmacy Support Specialist
Description: The Pharmacy Support Specialist plays a crucial role in assisting the pharmacist with the preparation and dispensing of medications, as well as managing patient documentation and technical responsibilities. This position also involves overseeing inventory and performing various assigned duties.
Key Responsibilities:
- Greet clients and gather necessary information, ensuring accurate patient records are created or updated
- Input prescriptions into the system and prepare them for distribution
- Deliver exceptional, compassionate, and proactive customer service
- Handle incoming phone inquiries
- Recognize potential compliance issues and escalate them to the pharmacist as needed
- Ensure cleanliness and organization within the laboratory and manage product displays
- Utilize inventory management systems to oversee pharmacy stock
- Process claims with third-party payers when applicable
- Perform cashier duties as required
- Keep track of medication expiration dates to ensure safety
Required Skills and Qualifications:
- Proficient in mathematical calculations
- Strong focus on customer service
- Excellent communication, listening, and empathetic skills
- Meticulous attention to detail
- Ability to work independently
- Collaborative team player
- Fluency in both French and English
- Certification in pharmacy technical assistance is advantageous
- Proficient in computer applications such as Word, Excel, and RxPro
About Brunet:
Brunet, a well-established entity since 1855, is committed to delivering tailored health advice and services to the residents of Quebec. With a robust network of approximately 180 franchised pharmacies, Brunet continually strives to enhance its offerings in products and services.
Working Environment at Brunet:
The pharmacies within the Brunet network provide a dynamic work atmosphere, where professionals are passionate about their roles. If you thrive on daily client interactions and enjoy providing support and guidance, consider joining a dedicated team focused on customer well-being.
Brunet is dedicated to fostering a diverse workplace. All qualified candidates will be considered for the position. We appreciate the interest of all applicants; however, only those selected for further consideration will be contacted.
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