Technical Support Specialist

2 months ago


Lévis, Quebec, Canada beBee Professionals Full time

Job Summary:

We at beBee Professionals are seeking a highly skilled and experienced Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch technical support to our customers, ensuring that our products and services are running smoothly and efficiently.

Key Responsibilities:

  • Provide technical support to customers via phone, email, or in-person
  • Troubleshoot customer issues and provide solutions in a timely manner
  • Collaborate with cross-functional teams to resolve complex technical issues
  • Develop and maintain technical documentation and knowledge base articles
  • Stay up-to-date with industry trends and emerging technologies

Requirements:

  • Bachelor's degree in Computer Science or a related field
  • Minimum 2 years of experience in technical support or customer service
  • Excellent problem-solving and communication skills
  • Ability to work independently and as part of a team
  • Strong analytical and technical skills

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package


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