Technical Support Specialist
2 months ago
Job Summary:
We at beBee Professionals are seeking a highly skilled and experienced Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch technical support to our customers, ensuring that our products and services are running smoothly and efficiently.
Key Responsibilities:
- Provide technical support to customers via phone, email, or in-person
- Troubleshoot customer issues and provide solutions in a timely manner
- Collaborate with cross-functional teams to resolve complex technical issues
- Develop and maintain technical documentation and knowledge base articles
- Stay up-to-date with industry trends and emerging technologies
Requirements:
- Bachelor's degree in Computer Science or a related field
- Minimum 2 years of experience in technical support or customer service
- Excellent problem-solving and communication skills
- Ability to work independently and as part of a team
- Strong analytical and technical skills
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
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