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Sales Associate at H&M
3 months ago
As a Retail Sales Associate at H&M, your primary responsibility will be to deliver outstanding customer service while ensuring our customers remain fashionable. The Sales Associate is vital in providing an exceptional shopping experience, which directly impacts the store's success and profitability. You will prioritize customer satisfaction, offer assistance, and share your expertise in products and fashion trends. By maintaining a well-organized shopping environment through diligent store upkeep and merchandise presentation, you will facilitate a smooth shopping journey for our customers. Collaborating with your colleagues will help foster a strong team dynamic to meet customer needs effectively. You will operate in alignment with H&M's standards, policies, procedures, and applicable regulations.
- Welcome and actively engage with customers to ensure a superior shopping experience.
- Maintain a tidy and organized sales area to enhance customer satisfaction.
- Efficiently unload delivery vehicles, receive and unpack merchandise, and label items appropriately.
- Manage, store, and restock clothing both on the sales floor and in the stockroom.
- Process transactions at the cash register, promote the H&M loyalty program, and assist customers as needed.
- Share your knowledge and skills with teammates, contributing to a positive workplace atmosphere.
- Adhere to H&M's standards and local health and safety regulations to maintain a safe environment.
- Follow all security protocols and administrative procedures within the store.
- Enthusiastic about customer service and dedicated to helping individuals discover their style.
- Adaptable individual who thrives in a fast-paced environment.
- Inclusive, positive, creative, and eager to learn and grow.
- Strong collaborator with a flexible mindset.
- Physically capable of lifting over 20 pounds and performing various physical tasks.
- Available to work a flexible schedule, including evenings and weekends.
- Engaging work environment with a diverse and welcoming team.
- Numerous opportunities for personal and professional development.
- Dress in a way that reflects your personality and enjoy employee discounts at H&M and affiliated brands.
