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Food Service Manager

2 months ago

Burlington, Ontario, Canada Boston Pizza Restaurant and Sports Bar Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Boston Pizza Restaurant and Sports Bar. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Restaurant Operations: Oversee the management of restaurant staff, including scheduling, training, and performance management.
  • Customer Service: Ensure that all customers receive exceptional service, responding to complaints and concerns in a timely and professional manner.
  • Sales Growth: Develop and implement strategies to increase sales, including menu engineering, pricing, and promotions.
  • Inventory Management: Manage inventory levels, including ordering, receiving, and stocking of supplies.
  • Cost Control: Monitor and control labor costs, food costs, and other expenses to ensure profitability.
  • Health and Safety: Ensure that all health and safety regulations are followed, including food safety and sanitation procedures.
  • Team Management: Lead and motivate a team of restaurant staff, including servers, bartenders, and kitchen staff.
Requirements
  • Education: College diploma or equivalent in hospitality, business, or a related field.
  • Experience: 1-2 years of experience in a restaurant management role, preferably in a fast-paced environment.
  • Skills: Excellent communication and leadership skills, with the ability to motivate and train staff. Strong analytical and problem-solving skills, with the ability to manage multiple priorities and deadlines.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, including health and dental insurance, and a 401(k) plan.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth, including training and development programs.
  • Team Environment: A dynamic and supportive team environment, with a focus on collaboration and teamwork.