Optical Sales Professional

3 weeks ago

Prince Albert, Saskatchewan, Canada FYidoctors Full time
Why You Should Consider This Opportunity

We at FYidoctors prioritize our patients' well-being and are honored that people across Canada and the USA trust us with their health. Our doctor-led approach has enabled us to rapidly grow from 30 locations to over 350 in 15 years.

We couldn't have achieved this without our people, who now number over 3,000 and serve thousands of valued patients across North America every day. We strive to maintain a positive and supportive work environment where all our people can thrive and grow.

What You'll Gain
  • Competitive wages, including quarterly bonuses (for qualifying clinics)
  • A comprehensive benefits package, including outstanding optical coverage
  • Rapid and continued growth, ensuring a constantly challenging and rewarding environment
  • A workplace culture that fosters collaboration
  • Ongoing training and development opportunities to help you advance your career
Key Responsibilities
  • Deliver world-class service to patients, often as the first point of contact
  • Educate clients about the best eyewear choices for their lifestyle, ensuring they receive the best value and quality
  • Inform patients about advances in corrective eyewear solutions and assist with frame selection
  • Interpret optical prescriptions and perform frame and facial measurements
  • Place contact lens orders and assist with fittings
  • Communicate with patients in person, by phone, and via email
  • Manage appointment bookings, prescription printouts, and billing and payments
  • Provide exceptional patient care and uphold excellent customer service standards
What We're Looking For
  • Previous experience in a customer-facing, preferably retail environment
  • Previous optical experience is considered an asset
  • Passion for customer service and a high level of comfort using technology and computers
  • Excellent communication skills and ability to multi-task in a fast-paced environment

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