Sales Associate

1 month ago

Guelph, Ontario, Canada EMCO Corporation Full time

Job Title: Showroom Sales Associate

Job Summary:

We are seeking a highly skilled and motivated Showroom Sales Associate to join our team at EMCO Corporation. As a Showroom Sales Associate, you will be responsible for providing exceptional customer service and product knowledge to our customers. You will work closely with designers, home builders, and architects to grow profitable sales and meet or exceed sales and gross profit targets.

Key Responsibilities:

  • Assist customers in assessing their needs and providing product recommendations
  • Develop and build strong relationships with designers, home builders, and architects to grow profitable sales
  • Provide customers with quick and accurate quotes and delivery dates
  • Meet or exceed monthly sales and gross profit targets
  • Enter orders and quotes in the system and expedite purchases while maintaining proactive communication with customers
  • Investigate and resolve customer issues and address short payments and returns in a timely fashion
  • Maintain product literature and ensure most current information is available to customers
  • Drive showroom sales through promotions and maintaining display materials
  • Understand and follow all safety regulations at all customer locations and at the Profit Centre

Qualifications:

  • Grade 12 diploma or equivalent; college and/or university degree an asset
  • A minimum of 2 years of experience in customer service or sales; plumbing, kitchen, or bathroom showroom sales preferred
  • Valid driver's license with a clean driver's abstract
  • Ability to gain comprehensive knowledge of products on display at the Showroom and provide product recommendations to customers
  • Knowledge of kitchen and bath design trends
  • Proficient in the use of Microsoft Office software
  • Outstanding customer service and verbal communication skills
  • Excellent relationship building skills with customers, vendors, and teammates
  • Able to identify customer needs and provide solutions
  • Excellent project management skills
  • Able to learn and operate the applicable software system used to process orders
  • Intermediate math skills

Why Work with Us:

EMCO Corporation is one of Canada's largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We offer a dynamic and supportive work environment, competitive salary, benefits, and profit sharing, and opportunities for growth and development in your career.

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