Sales Associate

1 day ago

Guelph, Ontario, Canada EMCO Corporation Full time

Job Title: Showroom Sales Associate

Job Summary:

We are seeking a highly motivated and customer-focused Showroom Sales Associate to join our team at EMCO Corporation. As a Showroom Sales Associate, you will play a key role in providing exceptional customer service and sales support to our customers.

Key Responsibilities:

  • Assist customers in selecting products and providing design advice to meet their needs
  • Develop and maintain strong relationships with designers, home builders, and architects to drive sales growth
  • Provide accurate quotes and delivery dates to customers
  • Meet or exceed sales and gross profit targets
  • Enter orders and quotes in the system and maintain proactive communication with customers
  • Investigate and resolve customer issues in a timely and professional manner
  • Maintain product literature and display materials to ensure a positive customer experience
  • Drive showroom sales through promotions and maintain a clean and organized showroom environment
  • Understand and follow all safety regulations at customer locations and at the Profit Centre

Requirements:

  • Grade 12 diploma or equivalent; college and/or university degree an asset
  • Minimum 2 years of experience in customer service or sales; plumbing, kitchen, or bathroom showroom sales preferred
  • Valid driver's license with a clean driver's abstract
  • Ability to gain comprehensive knowledge of products on display and provide solutions to customer needs
  • Knowledge of kitchen and bath design trends
  • Proficient in Microsoft Office software
  • Excellent customer service and verbal communication skills
  • Strong relationship building skills with customers, vendors, and teammates
  • Able to identify customer needs and provide solutions
  • Excellent project management skills
  • Able to learn and operate the applicable software system used to process orders
  • Intermediate math skills

Preferred Skills:

  • Previous experience with or knowledge of products sold in plumbing, kitchen, or bathroom showrooms
  • Experience using Trend and Eclipse

About EMCO Corporation:

EMCO Corporation is one of Canada's largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We offer a dynamic work environment with opportunities for growth and development, a competitive salary and benefits package, and a pension plan with employer contributions.

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