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Server - Food and Beverage Services Representative

2 months ago


Cold Lake, Alberta, Canada Ruth`s VLT Full time
Job Summary

Ruth`s VLT is seeking a skilled Server to join our team. As a Server, you will be responsible for providing exceptional customer service and ensuring a memorable dining experience for our guests.

Key Responsibilities
  • Customer Service
    • Address customer complaints or concerns in a professional and courteous manner.
    • Present menus and make recommendations to customers, answering questions regarding food and beverages.
    • Describe menu items, including daily specials, to customers.
  • Food and Beverage Service
    • Prepare and serve specialty food at customers' tables.
    • Serve food and beverages to customers in a timely and efficient manner.
    • Take orders and relay to kitchen and bar staff.
  • Table Management
    • Clear and clean tables, trays, and chairs.
    • Assist clients/guests with special needs.
  • Wine and Beverage Knowledge
    • Describe and advise on wine selection to customers.
  • Teamwork
    • Work collaboratively with kitchen and bar staff to ensure seamless service.
Work Environment

The Server will work in a fast-paced environment, with a high volume of customers. The ability to work under pressure and maintain a positive attitude is essential.

Requirements
  • Education
    • No degree, certificate, or diploma is required.
  • Experience
    • Will train.
  • Personal Qualities
    • Excellent oral communication skills.
    • Client focus and flexibility.
    • Initiative and reliability.
    • Ability to work as part of a team.
Working Conditions

The Server will be required to stand for extended periods and work in a fast-paced environment. Overtime may be required.

Language

The primary language of work is English.

Work Hours

The Server will work 30 to 40 hours per week.