ATM Service Technician

1 week ago


Kitchener, Ontario, Canada Perativ Full time
About the Role

Perativ is seeking a highly skilled ATM Service Technician to join our team. As a key member of our service team, you will be responsible for ensuring the optimal performance of our ATMs across Canada.

Key Responsibilities
  • ATM Installation and Maintenance: Install and maintain ATMs at customer locations, ensuring they are functioning properly and meet the required standards.
  • Technical Support: Provide technical support to customers, resolving issues and answering questions related to ATM usage and maintenance.
  • Diagnostic and Repair: Diagnose and repair ATMs, using your technical expertise to resolve complex issues and ensure minimal downtime.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Inventory Management: Manage inventory of spare parts and equipment, ensuring that all necessary materials are available for maintenance and repairs.
  • Vehicle Maintenance: Maintain company vehicles, ensuring they are in good working condition and meet safety standards.
Requirements
  • Education: High school diploma required; technical schooling or customer service training an asset.
  • Experience: 2 years' experience in electronics and/or mechanical repair; experience with online service call software an asset.
  • Skills: Strong technical skills, excellent communication and problem-solving skills, ability to work independently and as part of a team.
  • Certifications: Valid driver's license, clean driving record, ability to pass a criminal and credit background check.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, including a comprehensive health benefits plan and employee assistance program.
  • Opportunities for Growth: Opportunities for career growth and development within a thriving financial services provider organization.
  • Company Vehicle: A company vehicle and cell phone for business use.


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