Front Desk Representative

4 weeks ago


Pickering, Ontario, Canada CB Canada Full time
Job Title: Front Desk Agent

Pickering Casino Resort is seeking a highly skilled and customer-focused Front Desk Agent to join our team.

Job Summary:

The Front Desk Agent is responsible for providing exceptional guest service, ensuring a seamless check-in and check-out experience, and maintaining a clean and organized front desk area.

Key Responsibilities:
  • Check-in and check-out guests in a timely and efficient manner
  • Address guest inquiries and resolve issues in a professional and courteous manner
  • Process room assignments, key cards, and other guest requests
  • Maintain accurate records and reports, including guest information and room status
  • Collaborate with other departments to ensure seamless guest service
  • Perform other duties as assigned by management
Requirements:
  • 1 year of experience in a hotel or hospitality setting
  • Basic computer skills, including Microsoft Office and property management systems
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • High school diploma or equivalent required
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • A chance to work with a leading gaming and entertainment company

Great Canadian Gaming Corporation is committed to diversity, equity, and inclusion and welcomes applications from qualified candidates who share our values.



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