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Technical Support Specialist

2 months ago

Saanichton, British Columbia, Canada Artech LLC Full time
{"Job Title": "Technical Support Partner", "Job Description": "Job Summary

Artech LLC is seeking a skilled Technical Support Partner to join our team. As a Technical Support Partner, you will be responsible for providing technical support and assistance to our clients in a fast-paced and dynamic environment.

Key Responsibilities
  • Provide technical support and assistance to clients via phone, email, and in-person.
  • Install, configure, and troubleshoot hardware and software issues.
  • Perform routine maintenance tasks to ensure optimal system performance.
  • Collaborate with cross-functional teams to resolve complex technical issues.
  • Develop and maintain technical documentation and knowledge base.
  • Stay up-to-date with the latest technology trends and advancements.
Requirements
  • 2+ years of experience in technical support or a related field.
  • Strong technical knowledge of hardware and software systems.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
", "Company": "Artech LLC"}